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Mercedes Benz case study

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Mercedes Benz

Client: Mercedes Benz

Brief: Help designated official Mercedes-Benz spokespeople seamlessly integrate messages into responses to press questions

Teach the spokespeople verbal self-defence and avoid interview traps and pitfalls

Activities: Media training session that focused on:

  1. Interview skills

  2. Differences in tactics & strategies
  3. Distinctions between print & broadcast interview approaches / styles

Note: In-house former top-flight journalists are used for the training, supported by prominent broadcasters

Spokespeople gained confidence and an exceptionally high level of media interview skills proficiency along with a manual of tips and exercises to help them maintain their skills


Other Surrey House Media Training team experience includes

The Republic of Ireland, Atomic Energy Authority, Trealor Trust, AIRMIC, NAEA, Chubb, Serco, Leatherhead Food, SpinVox, Sutton and East Surrey Water, Comptel, Canadian Tourism Association, Motorola, SCJohnson Wax, British Airways (Americas).


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