Integrated Programmes – Insurance & Pensions

Balfour Beatty case study

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Surrey House has carried out significant work with clients in the pensions arena since its inception more than 20 years ago. There has been a raft of challenges and changes facing fund managers, employees, and regulators since then.

The integrated services Surrey House provides these clients covers everything from internal communications to publishing; from media relations to contributor collateral materials.

Education

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Balfour Beatty

Client: Balfour Beatty

Brief: Develop and manage a communications programme that provides helpful information to, and educates, stakeholders (fund contributors) through publications and new media.

Address pension fund challenges proactively and reactively via appropriate public relations channels

Activities: Includes magazine publishing, and direct mail to external and internal audiences

Results: Development of new and innovative communications tools to inform and educate fund members and other stakeholders

Increased member confidence in the pension fund and its managers

More member interest and participation in fund activities

Ability to address external challenges to the integrity - or strength and security - of the fund

Excellent, award-winning print communications tools

Special Note: This integrated programme also included popular road shows to meet and speak with pensioners across the UK

Experts in this arena say that no other FTSE company matches this level of communication and engagement with its pensioners


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